Number of public complaints reported
No public complaints have been received by the Cross Border Commissioner.
Although not recorded as a complaint directly to the Office, the incoming Commissioner has been informed for awareness on a matter relating to a constituent concern regarding service coordination which was raised with the Acting Cross Border Commissioner in 2024-25.
Compliance statement
The Office of the Cross Border Commissioner is compliant with Premier and Cabinet Circular 039 – complaint management in the South Australian public sector.
The Office of the Cross Border Commissioner has communicated the content of PC 039 and the agency’s related complaints policies and procedures to employees.
