Resources to assist agencies to ensure they are compliant with ICT policy and contracts, particularly regarding security and legislative matters.
Compliant Authorities
ICT Policy Statement 1
DPC/P1.1
This policy identifies government entities that are obliged to follow across-government ICT contracts, Policies, Standards and Notifications.
Compliant Authorities (DOCX, 142.6 KB)
Compliant Authorities (PDF, 192.2 KB)
Change Process Standard
This document describes the change process to be used by all SA Government agencies and suppliers when undertaking change management within the StateNet Services environment.
Change Process Standard (DOCX, 269.3 KB)
Change Process Standard (PDF, 443.8 KB)
Problem Management Process
This document describes the Problem Management Process to be used by all SA Government Agencies and Suppliers when undertaking problem management within the StateNet Services environment.
Problem Management Process (DOCX, 239.7 KB)
Problem Management Process (PDF, 210.9 KB)
Incident Management Process
This document describes the Incident Management process to be used by all South Australian Government Agencies and Suppliers when undertaking Incident Management within the StateNet Services environment.