In recognition of the discovery and alpha development of the Online Accessibility Policy and Toolkit launched last month, Digital Citizen Services was named as an iAward finalist in the categories of ‘Public Sector and Government’ and ‘Research and Development Project of the Year’.

Digital Citizen Services, Vision Australia and Royal Society for the Blind (SA) have also been nominated in the category of ‘Best CX Initiative’ in the 2019 CX Awards and for an Australian Access Award in the category of ‘Accessibility initiative of the year’.

The Online Accessibility Policy and Toolkit have also received global recognition, with interest from the UK Government and the Government of British Columbia. They have also achieved Plain English Campaign's seal of excellence (an Internet Crystal Mark).

Digital Inclusion and Accessibility Meetup

The first Digital Inclusion and Accessibility Meetup in Adelaide was recently held.

Nick Condon, Head of Digital Citizen Services within the Department of the Premier and Cabinet - the team who developed the policy and toolkit - provided an overview of how the resources were developed and discussed the importance of accessibility by design, not as a ‘tick box’ exercise.

Neil King, National Manager for Digital Access at Vision Australia, also spoke at the event, sharing the importance of organisations embedding accessibility into their practices right from the start of a project.

Cliff Edwards presenting to attendees

Pictured - Cliff Edwards, Digital Product Manager Websites and Inclusion, Department of the Premier and Cabinet, presenting to attendees

The Digital Citizen Services team will help facilitate up to four digital inclusion and accessibility meetups per year, giving attendees an opportunity to connect and discuss online accessibility in an open forum.

If you would like to come along to future meetups, register your interest via onlineaccessibility@sa.gov.au, anyone is welcome.