Public value is an approach to public sector management that is being implemented across government to support the vision for South Australia to be a place where people and business thrive. It puts citizens at the centre of policy, service design and delivery.

Food truck queue

Public value is created when the following three elements are all present:

  1. Public value – what is the outcome and who is it for?
  2. Legitimacy and support – who do you need to engage to build a satisfactory authorising environment
  3. Operational capability – how will the outcomes be delivered? What is the cost and what resources are required?

The public value framework provides a way of approaching policy problems and analysing potential initiatives. It articulates in a consistent way, why the policy or service - expenditure of public funds - is justified.

Public value update service

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Public value tools

A number of tools have been developed to help public servants understand and apply public value to their work.

A guide has been developed to explain the public value framework.

You can see how to apply the public value framework to your work by reading our case studies. You can see how to use the public value account of  a Cabinet submission by looking at our sample public value accounts

All Cabinet submissions require an evaluation of public value. Extensive notes on public value are included in the cabinet submission templates.

Refer to the videos and resources below for more information about public value.

LGBTIQ case study

Watch the video to see how public value was applied to LGBTIQ law reform.

Meningie Foreshore Restoration case study

See how the Meningie Foreshore Restoration created public value for the local community and visitors to the area.

A value-creating public service

Hear the Premier and Professor Moore talk in a video exploring the South Australian Government's commitment to delivering public value.

Better Together Showcase 7: Creating policies and services the community values

At Showcase 7 on February 24, 2016, more than 400 people heard from a range of speakers including one of the world's leading figures in public management and leadership, Harvard Professor Mark Moore. Listen to Professor Moore talk about his defining work on public value.

Listen to each of the Showcase 7 speaker presentations and panel session on public value in the public sector.

Public value is about governments delivering the best outcomes possible for their citizens. It provides a way of approaching policy and implementation problems and analysing potential initiatives. Public Value: putting citizens at the centre of policy, service design and delivery provides information on how to apply public value across the public sector.

Working Together for Joined-Up Policy Guide is a practical tool for anyone working in policy development in the public sector.  It provides a practical framework for policy makers and their agencies to work together to deliver better policy and service outcomes to all South Australians.

Better Together Principles of Engagement provide a basic reference to good engagement.

Read about the Government's Reforming Democracy agenda here.

Public value fundamentals

An online public value training course has been developed to introduce the fundamental elements of the public value framework, with practical examples to demonstrate how it applies to daily work in the public sector.

If you are a DPC employee, you can find the course on ‘OurDevelopment’. If you are from another government agency, there may be also be a link from your agency's training portal to the online course. If not, contact your training unit to organise access to it.

Contact us if you are not a government employee but would like to access the online course, or if you are a government training unit and need further information.